Where is your workshop?
The workshop is located in West Cumbria, UK. Worldwide shipping is available

How long will it take to receive my backdrop?
From ordering, you should expect to receive your backdrop within 6 weeks. This may vary for bulk orders. You will be updated with progress during the various stages of creating your backdrop

What fabric do you use?
Heavy duty 9oz cotton canvas is used for every backdrop. If you haven’t experienced Bespoke Backdrops before, fabric samples are available upon request

How are the backdrops shipped?
Every backdrop can be folded and is shipped in this way to minimise shipping fees. Initial creases will need to be steamed out upon receipt

How should I store my backdrop?
It’s up to you whether you prefer to store your backdrop rolled or folded. They are shipped loose, without a sleeve for a pole. Some customers choose to tape to a backdrop system if you have one.

Can I wash my backdrop?
Unfortunately they cannot be machine washed as they are hand painted. Care must be taken to not soil the backdrop. If you do happen to spill anything on it, dabbing (not rubbing) with a damp cloth is the best method. Then hang to dry near a heat source

Can you paint both sides of the backdrop?
In short, no. Almost every backdrop features some bleed through to the back of the fabric. This would greatly affect any design painted on the reverse of them

Which countries do you ship to?
Absolutely everywhere. If it is possible to obtain a courier quote for your country it can be arranged